open ion a new window doesn't work
Firefox 3.6.3, Windows Vista 64 bit. When I "open in a new window", it does not happen, but apparently another instance of Firefox opens in the background. After closing Firefox, if I open the ask manager, I see another instance running which I have to kill before I can start Firefox again. I have also noticed that my video download helper no longer appears in the navigation bar, nor in the Tools menu, even though it says it does when I look at the add-on options. Not sure if this is related. I have completely removed Firefox and installed Firefox 3.6.3, and the problem remains.
This happened
Every time Firefox opened
== I updated to, I think, 3.5
Chosen solution
The ZoneAlarm Toolbar has been reported to block the opening of new windows and other issues by some users: On this forum: https://support.mozilla.com/en-US/forum/1/472881? On the ZoneAlarm forum: http://forums.zonelabs.com/showthread.php?t=73592&highlight=firefox+window
Disable the ZoneAlarm Toolbar and test (Tools > Add-ons > Extensions, locate and click ZoneAlarm Toolbar, click Disable, click Restart Firefox in the Extensions window).
Other Issues: to correct security/stability issues
Install/Update Adobe Flash Player for Firefox: your ver. 10.0 r32; current ver. 10.0 r45 See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
- NOTE: On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
- NOTE for IE: Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.
- Also see: http://kb.mozillazine.org/Flash ~~red:and~~ How do I edit options to add Adobe to the list of allowed sites
All Replies (1)
Chosen Solution
The ZoneAlarm Toolbar has been reported to block the opening of new windows and other issues by some users: On this forum: https://support.mozilla.com/en-US/forum/1/472881? On the ZoneAlarm forum: http://forums.zonelabs.com/showthread.php?t=73592&highlight=firefox+window
Disable the ZoneAlarm Toolbar and test (Tools > Add-ons > Extensions, locate and click ZoneAlarm Toolbar, click Disable, click Restart Firefox in the Extensions window).
Other Issues: to correct security/stability issues
Install/Update Adobe Flash Player for Firefox: your ver. 10.0 r32; current ver. 10.0 r45 See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
- NOTE: On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
- NOTE for IE: Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.
- Also see: http://kb.mozillazine.org/Flash ~~red:and~~ How do I edit options to add Adobe to the list of allowed sites