Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird email unable to log in at server - gmail

  • 5 replies
  • 5 have this problem
  • 24 views
  • Last reply by Andreas

more options

This just happened with a new update on only one of my two gmail accounts 128.2.3esr

I was not getting email on one account, so I deleted that one account. Now I can't add it back to TB. I get "Unable to log in at server. Probably wrong configuration, username or password." Double check password and logged on with it on Edge browser, no problem.

I uninstalled / reinstalled Thunderbird with the same result.

Thank you!

This just happened with a new update on only one of my two gmail accounts 128.2.3esr I was not getting email on one account, so I deleted that one account. Now I can't add it back to TB. I get "Unable to log in at server. Probably wrong configuration, username or password." Double check password and logged on with it on Edge browser, no problem. I uninstalled / reinstalled Thunderbird with the same result. Thank you!
Attached screenshots

Chosen solution

Got it working by deleting old passwords and starting over.

Read this answer in context 👍 0

All Replies (5)

more options

I just checked my laptop TB and it is working just fine with the version update and gmail accounts.

Helpful?

more options

Chosen Solution

Got it working by deleting old passwords and starting over.

Modified by Ralph Walrod

Helpful?

more options

Ralph Walrod сказал(а)

Got it working by deleting old passwords and stating over.

Hi! I don't really understand what does it mean to delete old passwords? I have the same problem. I FULLY cleaned TB (with BCUninstaller) out of the system, reinstalled and it still won't add google account. Tried different ways several times. Never had a problem with gmail on previous versions. Been using it for over ten years.

128.2.3esr (64-bit)

Modified by Andreas

Helpful?

more options

I had a few old Gmail passwords for the same Gmail account in my TB. I deleted the old passwords and was able to re-add the account. Tools > Settings > Privacy & Security > Saved Passwords and scroll through the various password and delete, as needed. They have dates on them.

Modified by Ralph Walrod

Helpful?

more options

Thanks for the reply, friend, but I have a clean TB. The saved passwords are empty. I have a different reason for this problem.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.