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Folders and emails not visible after updating to version 128.0.1esr

  • 2 replies
  • 0 have this problem
  • Last reply by yokizg

yokizg
yokizg
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I have been using Thunderbird for many years and have previously updated without problem. But upon updating to version 128.0.1esr I suddenly couldn't see my folders or emails (see attached image). However, if I search for an email I will get a list containing the relevant emails, but as soon as I click on an email in the list I go back to the blank screen like at login with no folders or emails.

I have trawled through related fixes and have tried clearing the startup cache, restart and reinstall Thunderbird but nothing helped .

I have been using Thunderbird for many years and have previously updated without problem. But upon updating to version 128.0.1esr I suddenly couldn't see my folders or emails (see attached image). However, if I search for an email I will get a list containing the relevant emails, but as soon as I click on an email in the list I go back to the blank screen like at login with no folders or emails. I have trawled through related fixes and have tried clearing the startup cache, restart and reinstall Thunderbird but nothing helped .
Attached screenshots

Modified by yokizg

All Replies (2)

david
david
  • Top 10 Contributor
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I think you're seeing results of the search of the global index, but the messages are gone. That gives the unfortunate impression that the messages are still there.

Helpful?

yokizg
yokizg Question owner
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Messages are still here because I can see them if I search them.

Helpful?

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