Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Import doesn't include email

  • 4 replies
  • 0 have this problem
  • 20 views
  • Last reply by sfhowes

dsalmon2
dsalmon2
more options

I converted my Outlook .pst file to an mbox file using SysTools PST converter When I try to import it into Thunderbird, it permits me to import only a .zip file from a previous backup, or a calendar file, or an address file. I need it to import the whole thing, especially the emails. How?

I converted my Outlook .pst file to an mbox file using SysTools PST converter When I try to import it into Thunderbird, it permits me to import only a .zip file from a previous backup, or a calendar file, or an address file. I need it to import the whole thing, especially the emails. How?

All Replies (4)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Help/More Troubleshooting, Profile Folder, Open Folder, close TB, copy the mbox file into Mail/Local Folders, restart TB, find the folder under Local Folders in the Folder Pane.

dsalmon2
dsalmon2 Question owner
more options

When I open Help, there is More Troubleshooting option. If choose Troubleshooting Mode, it asks me if I want to restart. I could do that but I don't know how to copy the mbox file into Mail/Local Folders after closing TB.

Also I have many mbox files. Isn't there some way to import them all at once?

dsalmon2
dsalmon2 Question owner
more options

There is no More Troubleshooting option.

sfhowes
sfhowes
  • Top 25 Contributor
more options

The menu item is actually Help/Troubleshooting Information. That will open in a new tab. Look under Application Basics for Profile Folder.