Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

update lost bookmarks and passwords

  • 1 reply
  • 0 have this problem
  • 6 views
  • Last reply by Paul

wau2
wau2
more options

I recently updated Firefox and have lost my passwords and bookmarks. i have visited the many pages to instruct how to go to a previous profile, but have been unsuccessful as I cannot locate some of the folders in the instructions.

Please advise.

wadiya

I recently updated Firefox and have lost my passwords and bookmarks. i have visited the many pages to instruct how to go to a previous profile, but have been unsuccessful as I cannot locate some of the folders in the instructions. Please advise. wadiya

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update