Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Inability to send emails from my cox.net account using Thuderbird

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by david

hklesserjr
hklesserjr
more options

I use both Thunderbird and Outlook for my cox.net email account. I can receive incoming emails using Thunderbird but cannot send emails, and I can both receive and send emails using Outlook. The server settings are identical for both Thunderbird and Outlook - imap with STARTTLS and port 993 and smtp with STARTTLS and port 587. When Thunderbird is unable to send an email, I get a balloon that indicates that the smtp server cannot recognize my email address, which is [email protected].

I use both Thunderbird and Outlook for my cox.net email account. I can receive incoming emails using Thunderbird but cannot send emails, and I can both receive and send emails using Outlook. The server settings are identical for both Thunderbird and Outlook - imap with STARTTLS and port 993 and smtp with STARTTLS and port 587. When Thunderbird is unable to send an email, I get a balloon that indicates that the smtp server cannot recognize my email address, which is [email protected].

Chosen solution

Please post settings for your Cox SMTP server. That may help.

Read this answer in context 👍 0

All Replies (1)

david
david
  • Top 10 Contributor
more options

Chosen Solution

Please post settings for your Cox SMTP server. That may help.