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Unable to send email messages.

  • 2 replies
  • 5 have this problem
  • 12 views
  • Last reply by BML

BML
BML
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Sending of the message failed. Unable to authenticate to outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the “Authentication method” in Account Settings Outgoing server (SMTP0

Sending of the message failed. Unable to authenticate to outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the “Authentication method” in Account Settings Outgoing server (SMTP0

All Replies (2)

BML
BML Question owner
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I hung my cursor over my email icon and Thunderbird? came up so could you tell me how I contact them?

The error means the password is incorrect to that outside private email server. SMTP is a POP3/IMAP email from your ISP and you need to check your login to verify this.

The problem is I don't know how to do the above.

BML
BML Question owner
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The BT Outage is causing the problem and is still running. When will it be sorted out?