We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't change "Place a copy in" section under "Copies & Folders"

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by BierDav

BierDav
BierDav
more options

I have setup my business office mail address with the owl extension. When I try to send an e-mail a error message pops up that Thunderbird couldn't put a copy into the sent folder. So I wanted to place the copy only in the local sent folder, but the settings is grayed out and I can't change anything.

When I look at my personal microsoft mail with @outlook.de I can change everything and the setting is picked correctly out of the box

I have setup my business office mail address with the owl extension. When I try to send an e-mail a error message pops up that Thunderbird couldn't put a copy into the sent folder. So I wanted to place the copy only in the local sent folder, but the settings is grayed out and I can't change anything. When I look at my personal microsoft mail with @outlook.de I can change everything and the setting is picked correctly out of the box

Chosen solution

The problem, was that my owl licence was expired

Read this answer in context 👍 0

All Replies (1)

BierDav
BierDav Question owner
more options

Chosen Solution

The problem, was that my owl licence was expired