Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not access the site from android

  • 8 replies
  • 1 has this problem
  • 6 views
  • Last reply by Paul

more options

The name and password are correct, but the android cannot log in. I deleted cookies and disabled protection, but nothing helped.

The name and password are correct, but the android cannot log in. I deleted cookies and disabled protection, but nothing helped.
Attached screenshots

All Replies (8)

more options

Hi

What happens when you try to log in?

Is there any error message?

more options

Seburo said

Hi What happens when you try to log in? Is there any error message?

I am a developer and login with password have been tested in all browsers, but firefox for android does not login to the site. Writes that the login or password is not correct and does not let it on the site, there are no other errors.

more options

apis.google.com is clearly blocked in the first screenshot.

more options

Do you use another keyboard extension? Also there may be problem with regard to your system’s Unicode library.

more options

gorbunovalexey1996 (VITOWVN GLDNSWG) said

Вы используете другое расширение клавиатуры? Также может возникнуть проблема с библиотекой Unicode вашей системы.

thanks for the answer, the keyboard extension is standard, по Unicode ничего не скажу (

more options

Hi

What level of Enhanced Tracking Protection are you using?

more options

Seburo said

Hi What level of Enhanced Tracking Protection are you using?

This was tested from different devices, I turned protection on and off. There was such a problem even in the fire-fox browser on the desktop, the cors setting helped us, but the problem remained on the android fire-fox. Perhaps the problem remained in cors...

more options

Okay, but what level of Enhanced Tracking Protection are you using - off, Basic or Strict?