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Automatic scrolling to the bottom of the page

  • 7 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

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After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it automatically scrolls through every scroll bar on the page. Thankfully most pages have only the one, down. However, if I get on a page with lots of iframes it will automatically scroll through each one of them in turn as well as scroll to the bottom of the page. I can't seem to interrupt this process until it's completed. Once it's done I can scroll back to the top, or correct any horizontal/vertical iframes and continue on as normal.

I've followed the instructions at https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems to no avail. I've opened firefox in windows as well and it doesn't seem to have this behavior. I've started in safe mode and it still does it. I manually turned off each plugin as well one by one and still, this problem persists.

For reference: Kernel version: 5.7.7-arch1-1 application.architecture: x86-64 application.buildid: 20200701193652 application.version: 78.0.1

After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it automatically scrolls through every scroll bar on the page. Thankfully most pages have only the one, down. However, if I get on a page with lots of iframes it will automatically scroll through each one of them in turn as well as scroll to the bottom of the page. I can't seem to interrupt this process until it's completed. Once it's done I can scroll back to the top, or correct any horizontal/vertical iframes and continue on as normal. I've followed the instructions at https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems to no avail. I've opened firefox in windows as well and it doesn't seem to have this behavior. I've started in safe mode and it still does it. I manually turned off each plugin as well one by one and still, this problem persists. For reference: Kernel version: 5.7.7-arch1-1 application.architecture: x86-64 application.buildid: 20200701193652 application.version: 78.0.1

All Replies (7)

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Do you have a mouse pad? Disable it.

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As mentioned in my original post I tried safe mode and the problem still exists. Also I don't have a track pad, this is a traditional PC.

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Update the mouse drivers. As a test, try a different mouse.

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There's only one set of mouse drivers for my mouse and keyboard and they're fully up to date. Unfortunately I don't have another mouse to try though either.

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Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

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Sorry it's taken a while to get back to this...

If I create a new profile I don't get this issue until I sign in to my firefox account, then the problem starts up again. Once again, just to reiterate, I can use firefox in windows, logged into the same account and don't get this issue.

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Is this with Firefox from the Mozilla server of with Firefox from the Linux repositories ?

Does it make a difference if you click in the browsing area as I've seen cases (mostly in the developer tools) where the scroll bar still seems to have focus and moving the mouse scrolls the window ?