We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I haven't received my confirmation email

  • 5 replies
  • 1 has this problem
  • 9 views
  • Last reply by kharon13

kharon13
kharon13
more options

Hi. I try Sign up to create Firefox account. But i cant confirm my email. Inbox in e-mail is empty, spam filter empty. What can i do?

Hi. I try Sign up to create Firefox account. But i cant confirm my email. Inbox in e-mail is empty, spam filter empty. What can i do?

All Replies (5)

kharon13
kharon13 Question owner
more options

add info

kharon13
kharon13 Question owner
more options

if i try enter on firefox "Sign in to Sync" i seen this

FredMcD
FredMcD
more options

Forum response - Firefox Sync Verification Email FAQs | Contributors Help

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This response means that your email server has rejected (bounced0 the email send by Firefox Sync and that the account has been locked because of this. Mozilla uses Amazon AWS and some email servers may not trust this domain.

kharon13
kharon13 Question owner
more options

I did not receive a letter of confirmation, although on another mailbox, everything is fine. But I need this mailbox to work.