Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox block pop ups keeps appearing and when I click to allow, my Norton advises it blocked an attack by a Fake App Attack:

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by James

more options

Upon search in my browser, the site launches and at times has the Firefox gold bar across the top stating it blocked pup ups, when I click on the bar and select to allow the popups to a known site my Norton advises it blocked an attack by a Fake App Attack. At times I get redirected to another page via ptrr18 or another type of adware. I have already ensured there is no upload that should not be on my computer and run Norton Power Eraser with no found malicious adware.

Upon search in my browser, the site launches and at times has the Firefox gold bar across the top stating it blocked pup ups, when I click on the bar and select to allow the popups to a known site my Norton advises it blocked an attack by a Fake App Attack. At times I get redirected to another page via ptrr18 or another type of adware. I have already ensured there is no upload that should not be on my computer and run Norton Power Eraser with no found malicious adware.

All Replies (3)

more options

Malware is known to hide in installers.

Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

Forgot to add;

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.

more options

FredMcD said

(There’s a lot of good stuff here) and search for a good ad / pop-up blocker.

Firefox has always had a popup blocker ;)