Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird is hanging at checking mail server capabilities.

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by Zenos

more options

Using windows 10. Email provider verified problem is not on their end - no problem sending/receiving with email clients on android tablet/iphone. Email provider suggested not to use firefox.

Using windows 10. Email provider verified problem is not on their end - no problem sending/receiving with email clients on android tablet/iphone. Email provider suggested not to use firefox.

All Replies (1)

more options

Try with your OS in its Safe Mode to check if firewalls, antivirus etc are impeding progress.

Why would they suggest you stop using Firefox (a web browser) when you report a problem with Thunderbird (an email client)?