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I do not have a sent folder option for one of my accounts. Please help?

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  • Last reply by Matt

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I have two email addresses - one of them has a sent folder, the other doesn't. It doesn't show up in Folders and Copies in account settings. I have checked the box for all sent messages to go in the sent folder, but there still isn't one. Can anyone help?

Thanks, Rachel

I have two email addresses - one of them has a sent folder, the other doesn't. It doesn't show up in Folders and Copies in account settings. I have checked the box for all sent messages to go in the sent folder, but there still isn't one. Can anyone help? Thanks, Rachel

Chosen solution

have you actually sent an email with the account? It is only created (if it does not exist) when it is needed to file an email.

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Chosen Solution

have you actually sent an email with the account? It is only created (if it does not exist) when it is needed to file an email.