We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't attach PDF files in Office 365 mail.

  • 2 replies
  • 3 have this problem
  • 11 views
  • Last reply by nirvana2013

nirvana2013
nirvana2013
more options

Can't attach PDF files in Office 365 mail since late 2015. Just get the wheel of death! (see print screen). Works fine in Chrome. Issue with a firefox update?

Cleared cookies, history, cache and DNS. Run in firefox safe mode and refreshed firefox. Still no joy. Please help!

Can't attach PDF files in Office 365 mail since late 2015. Just get the wheel of death! (see print screen). Works fine in Chrome. Issue with a firefox update? Cleared cookies, history, cache and DNS. Run in firefox safe mode and refreshed firefox. Still no joy. Please help!
Attached screenshots

Modified by nirvana2013

Chosen solution

Hi nirvana2013.

Please check suggestion from here https://support.mozilla.org/en-US/questions/1102907#answer-827239 .

Read this answer in context 👍 1

All Replies (2)

Michal Stanke
Michal Stanke
more options

Chosen Solution

Hi nirvana2013.

Please check suggestion from here https://support.mozilla.org/en-US/questions/1102907#answer-827239 .

nirvana2013
nirvana2013 Question owner
more options

Michal Stanke said

Hi nirvana2013. Please check suggestion from here https://support.mozilla.org/en-US/questions/1102907#answer-827239 .

Thanks Michal. Disabling Trusteer works a treat. You're a star!

Modified by nirvana2013