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downloading 2 copies of same message

  • 3 replies
  • 3 have this problem
  • 7 views
  • Last reply by Matt

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Thunderbird keeps downloading 2 copies of the same e-mail. Sometimes at the sequential e-mail and some times separated by upto 40 mins.Reloading thunderbird makes no difference

Thunderbird keeps downloading 2 copies of the same e-mail. Sometimes at the sequential e-mail and some times separated by upto 40 mins.Reloading thunderbird makes no difference

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what mail provider? What anti virus? Does turning off email scanning help?

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Thanks for the reply Matt. Iam using windows defender for fire wall and anti virus. Turning these off makes no difference. I am using win 8.1 and have kept all updates current. I have tried deleting the user files and forcing thunderbird to rebuild them all to no avail.

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But what mail provider? I have a similar problem with Hotmail, (in one of it's many names), because their system does not work fast enough.

When Thunderbird sends the delete command Outlook.com moves the mail to a folder called POP in Deleted. But it is still there a quarter of an hour latter when I check again and get a duplicate. You would think 15 minutes would be enough even if they had a kid on a bicycle moving things around. But apparently not.