We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't install Firefox for Mac

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by ideato

justi
justi
more options

The other day I downloaded an add-on for Firefox, and consequently Firefox kept crashing, so I removed it from my Applications folder and downloaded the latest version again.

When I try to install Firefox, I get the message: Profile Missing, Your Firefox profile cannot be loaded. It may be missing or inaccessible.

The other day I downloaded an add-on for Firefox, and consequently Firefox kept crashing, so I removed it from my Applications folder and downloaded the latest version again. When I try to install Firefox, I get the message: Profile Missing, Your Firefox profile cannot be loaded. It may be missing or inaccessible.

All Replies (1)

ideato
ideato
more options

Hello justi, please see : How to run Firefox when your profile is missing or inaccessible.

thank you