We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dowload help queues up but will not start. Any ideas?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

My download helper places a download in the queue but will not start. I have a linux machine and a windows machine they are both doing the samething. A friend who has three computers has the same issue on all three. Any ideas. We have refreashed firefox. Reinstalled download helper and set all the updates. I have set all the conversion points as directed as well.

My download helper places a download in the queue but will not start. I have a linux machine and a windows machine they are both doing the samething. A friend who has three computers has the same issue on all three. Any ideas. We have refreashed firefox. Reinstalled download helper and set all the updates. I have set all the conversion points as directed as well.

All Replies (1)

more options

See:

We are aware of downloading issues when using Firefox 36. We have been working for months on a 100% new version which works on Firefox 36+ (it does not work on Firefox 35 and below) and we just released a first test version. If you want to test this version and provide feedback on it, please follow this link.

You can find a beta version here: