Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sending mail with "sent" is fast, but copying the sent mail is very slow, sometimes takes a minute; can it be speeded up?

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by Toad-Hall

MeyerJH
MeyerJH
more options

After hitting "send", a screen comes up showing a moving bar "copying the mail to the sent folder", the bar goes fully right on the screen but then I must wait, sometimes a minute for the copying process to complete. Then I always get a screen message next that says in effect could not copy, so I close that screen and then go to my sent folder and the email I sent shows up. So, the copy process is very slow and then I get a message could not copy, but in fact a copy does appear in sent folder????

Thank you

After hitting "send", a screen comes up showing a moving bar "copying the mail to the sent folder", the bar goes fully right on the screen but then I must wait, sometimes a minute for the copying process to complete. Then I always get a screen message next that says in effect could not copy, so I close that screen and then go to my sent folder and the email I sent shows up. So, the copy process is very slow and then I get a message could not copy, but in fact a copy does appear in sent folder???? Thank you

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

You do not mention how big is the Sent folder.

I would first try to archive a load of old sent emails. This will reduce the file size. Maybe the delay is due to a large file.

Set up Archive Options:

choose to archive by month and year and keep folder structure. Archive anything older than a month.