Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All of our gmails have completely disappeared - help!

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by user1068417

bfields
bfields
more options

our business account, [email protected], has lost all of our gmails. We emptied our spam and trash folders due to 50,000 plus "Amazon" spam mail we have been constantly getting. We were missing all gmails in InBox, Sent Mail and ALL mail folders. Restarted computer and EVERY gmail disappeared. Help!

our business account, [email protected], has lost all of our gmails. We emptied our spam and trash folders due to 50,000 plus "Amazon" spam mail we have been constantly getting. We were missing all gmails in InBox, Sent Mail and ALL mail folders. Restarted computer and EVERY gmail disappeared. Help!

All Replies (2)

user1068417
user1068417
more options

Gmail is owned and operated by Google Inc. Unless you are using the Thunderbird e-mail program, Mozilla Firefox is most likely not the cause of the problem.

Here's a link to Gmail forums from Google: https://productforums.google.com/forum/#!forum/gmail

user1068417
user1068417
more options

More specific to your problem, here's a help article for missing e-mails: https://support.google.com/mail/troubleshooter/4530113?hl=en&ref_topic=3394915