We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

How to delete mail saved in profiles from imap accounts no longer in use.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

more options

I have been trying to transfer old e-mail from a closed G-mail account to a new one. The messages from the closed account are downloaded on my computer (MacBook Pro w/ Mavericks 10.9.4). I need to move them to an on-line account; i.e., a new G-mail account. This has been a trial and error process, during which I have had to use a couple of different G-mail accounts, because the methods I used to copy messages failed. I've now found a method that works, using the Thunderbird "copy to" function (the "copy folder" add-on never worked for me). So I am transferring the messages 500 to 1000 at a time. The problem is that during my prior attempts to copy or transfer, Thunderbird downloaded the messages. So now I have multiple partial copies of the original e-mails saved on the computer. My Thunderbird profile shows saved mail from 4 e-mail accounts. I want to get rid of 3 of these, including the original downloaded account, leaving only the download associated with the G-mail account to which I am successfully copying the messages. How do I do this? Can I edit the profile to delete the imap.googlemail-x.com and the associated msf file? I have already de-linked two of the temporary accounts from Thunderbird, but the downloaded mail is still there. Thanks for any insights.

I have been trying to transfer old e-mail from a closed G-mail account to a new one. The messages from the closed account are downloaded on my computer (MacBook Pro w/ Mavericks 10.9.4). I need to move them to an on-line account; i.e., a new G-mail account. This has been a trial and error process, during which I have had to use a couple of different G-mail accounts, because the methods I used to copy messages failed. I've now found a method that works, using the Thunderbird "copy to" function (the "copy folder" add-on never worked for me). So I am transferring the messages 500 to 1000 at a time. The problem is that during my prior attempts to copy or transfer, Thunderbird downloaded the messages. So now I have multiple partial copies of the original e-mails saved on the computer. My Thunderbird profile shows saved mail from 4 e-mail accounts. I want to get rid of 3 of these, including the original downloaded account, leaving only the download associated with the G-mail account to which I am successfully copying the messages. How do I do this? Can I edit the profile to delete the imap.googlemail-x.com and the associated msf file? I have already de-linked two of the temporary accounts from Thunderbird, but the downloaded mail is still there. Thanks for any insights.

All Replies (1)

more options

Please don't open duplicate threads for the same problem. Follow-up at your other thread. https://support.mozilla.org/en-US/questions/1018746