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ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Firefox stalls when not in use and must be forced quit.

  • 7 პასუხი
  • 2 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 1 ნახვა
  • ბოლოს გამოეხმაურა cor-el

The program works fine while I am actively using it. When it is in the background while using another application, or when I wake the computer from sleep and bring up Firefox, the program has stalled/become unresponsive. This phenomenon started approximately two weeks ago. I have turned all add-ons acquired the past six months in an attempt to eliminate conflicts, but the program still freezes when not active at least once a day.

The program works fine while I am actively using it. When it is in the background while using another application, or when I wake the computer from sleep and bring up Firefox, the program has stalled/become unresponsive. This phenomenon started approximately two weeks ago. I have turned all add-ons acquired the past six months in an attempt to eliminate conflicts, but the program still freezes when not active at least once a day.

გადაწყვეტა შერჩეულია

You do have a load of addons that can cause weird problems.

Could you try safe mode and see if it works there?

Further information: Diagnose Firefox issues using Troubleshoot Mode

პასუხის ნახვა სრულად 👍 2

ყველა პასუხი (7)

შერჩეული გადაწყვეტა

You do have a load of addons that can cause weird problems.

Could you try safe mode and see if it works there?

Further information: Diagnose Firefox issues using Troubleshoot Mode

You can also consider to create a new profile to have a fresh start. That will also get rid of some weird pref values.

See "Creating a profile":

You can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem

I will start disabling add-ons in reverse order of how I have installed them, as these daily stalling issues are a recent phenomenon.

After 36 hours of Firefox running in the background without freezing, I think it safe to say that by process of elimination I have found the add-on that was causing this issue after upgrading to the latest version. I have since removed said add-on from the browser altogether.

Can you tell us which extension caused this issue?

Flash Video Downloader 5.3.2.