I can connect on the Firefox Sync webpage, I have my Recovery key too but I can't connect or update the Recovery key inside Firefox!
Hi, the hard drive of my Macbook just crashed and I sadly didn't save my bookmarks before it happen.
I was using Firefox Sync since months though so I hope it's not lost.
So after a fresh install of Mac OS X 10.6.8 and a fresh install of Firefox, I tried to launch Firefox Sync, I entered my username, my password and my Recovery key and at this moment Firefox says that "the key is wrong", I then tried to update the key but after entering my key when i click on updating the key, nothing happen.
Then I tried to connect on the Firefox Sync webpage and it works... but that doesn't help me at all!
Can someone give me a hand with that?
Thanks a lot.
გადაწყვეტა შერჩეულია
Note that you shouldn't try to update the Sync (i.e. generate a new Sync key) as that will remove all data stored on the Sync server.
Are you sure that you have the correct 26-character Sync key for that account (account name is email address)?
You can try to enter the sync key without the '-' separators as one lowercase 26-character string.
Can you connect to your sync account?
- https://services.mozilla.com/ Firefox Sync » Home
- https://account.services.mozilla.com/
ყველა პასუხი (2)
შერჩეული გადაწყვეტა
Note that you shouldn't try to update the Sync (i.e. generate a new Sync key) as that will remove all data stored on the Sync server.
Are you sure that you have the correct 26-character Sync key for that account (account name is email address)?
You can try to enter the sync key without the '-' separators as one lowercase 26-character string.
Can you connect to your sync account?
- https://services.mozilla.com/ Firefox Sync » Home
- https://account.services.mozilla.com/
I just realized that I updated the Sync so everything is lost...
Thank you anyway cor-el.