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ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

ეს თემა დაარქივებულია. დასვით ახალი კითხვა, თუ დახმარება გესაჭიროებათ.

Why do support add on tabs tell lies to sell their product?

  • 2 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 1 ნახვა
  • ბოლოს გამოეხმაურა philipp

tyrakbarry
tyrakbarry
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A tab opened which cam from ".tofushopnews.com/g/?ilmernzkvtazn=D43D7E5668FA8042&pu=YmJjLmNvLnVr&s=firefox&nm=ilmernzkvtazn&t=aHR0cDovL3d3dy5iYmMuY28udWsvc3BvcnQvMC9mb290YmFsbC8="

The information in this ADVERT generated by Firefox ( I must have ticked or not ticked something when installing Firefox) states that my available memory use is very low when in fact the opposite is true. I have also told that I have computer threats and viruses which again was untrue, all coming from a "support tab" This type of advert is trying to frighten people into buying their software. I am very disappointed that mozilla is resorting to such tactic. How can I stop these unwanted tabs from intermittently coming up?

A tab opened which cam from ".tofushopnews.com/g/?ilmernzkvtazn=D43D7E5668FA8042&pu=YmJjLmNvLnVr&s=firefox&nm=ilmernzkvtazn&t=aHR0cDovL3d3dy5iYmMuY28udWsvc3BvcnQvMC9mb290YmFsbC8=" The information in this ADVERT generated by Firefox ( I must have ticked or not ticked something when installing Firefox) states that my available memory use is very low when in fact the opposite is true. I have also told that I have computer threats and viruses which again was untrue, all coming from a "support tab" This type of advert is trying to frighten people into buying their software. I am very disappointed that mozilla is resorting to such tactic. How can I stop these unwanted tabs from intermittently coming up?

ყველა პასუხი (2)

user633449
user633449
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These advertisements aren't from Mozilla nor from any company associated with Mozilla. It's likely you are infected with a Virus on your computer. Read the following to get rid of it:

Troubleshoot Firefox issues caused by malware

then Reset Firefox, Refresh Firefox - reset add-ons and settings

philipp
philipp
  • Moderator
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hello tyrakbarry, this is nothing that is coming from firefox or mozilla - you have malware on your system...

please see jscher2000's helpful reply here, which should help you get rid of the tofushopnews problem: https://support.mozilla.org/en-US/questions/967667#answer-466638

in addition run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, adwcleaner and microsoft safety scanner.