We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Why do I have to force close firefox?

  • 5 პასუხი
  • 6 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 14 ნახვა
  • ბოლოს გამოეხმაურა cor-el

I can close a "firefox window" but I can rarely completely close firefox the proper way. Whenever I try to close firefox it won't close. I have to force close it.

I can close a "firefox window" but I can rarely completely close firefox the proper way. Whenever I try to close firefox it won't close. I have to force close it.

ყველა პასუხი (5)

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

I do that every few days and the problem persists.

Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

You can also check for problems caused by extensions and plugin (safe mode doesn't disable plugins).

I am on mac so it might work differently.

So, using "Firefox > Quit" doesn't close Firefox?

Does this still happens if you disable all plugins and extensions as a test?