ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

There is a large "ink-spot" on menu bar.

  • 4 პასუხი
  • 5 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 1 ნახვა
  • ბოლოს გამოეხმაურა kytri07

There is a large black-ink spot covering part of the menu bar. How can I get rid of it? I uninstalled Firefox and installed it again and the spot is still there.

There is a large black-ink spot covering part of the menu bar. How can I get rid of it? I uninstalled Firefox and installed it again and the spot is still there.

გადაწყვეტა შერჩეულია

It appears you've installed a persona without knowing it. To turn it off, go to Tools > Add-ons > Appearance. Select Default, and click Enable.
For more info about themes, see Use themes to change the look of Firefox.

პასუხის ნახვა სრულად 👍 1

ყველა პასუხი (4)

I think in a case like this, it would be very useful to actually see what you're talking about. If you can create a screenshot and attach it to this thread, that you help everyone know what you're referring to as an ink-spot. For instructions on how to create a screenshot on Mac, see http://www.youtube.com/watch?v=h3RkDPfphSQ

Right now, my guess is that the spot is caused by an add-on. If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? To start in Safe Mode, go to Help > Restart with Add-ons Disabled.

If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

Thanks for your quick response. I followed your directions, and unfortunately the problems still occurs when I open Firefox on Safe Mode. I have attached a screenshot so you can see the black spot on the menu bar. If you have further recommendations, I would really appreciate them.

შერჩეული გადაწყვეტა

It appears you've installed a persona without knowing it. To turn it off, go to Tools > Add-ons > Appearance. Select Default, and click Enable.
For more info about themes, see Use themes to change the look of Firefox.

Thanks for your help. The black spot is gone now.