We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Firefox crashes

  • 2 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 2 ნახვა
  • ბოლოს გამოეხმაურა [email protected]

I was using firefox when it suddenly closed and gave me a report page but it now won't restart except in safe mode. I've diabled all add ons and plug ins but it still won't start up Help!

I was using firefox when it suddenly closed and gave me a report page but it now won't restart except in safe mode. I've diabled all add ons and plug ins but it still won't start up Help!

გადაწყვეტა შერჩეულია

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-c88362c8-1484-4017-b3c3-df1822111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (2)

შერჩეული გადაწყვეტა

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-c88362c8-1484-4017-b3c3-df1822111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

I disabled Trusteer and Firefox started. I then enabled Trusteer again. Firefox worked fine till I switched it off and then tried to reopen it later. Back to square one. Firefox will open , except in safe mode, if I disable Trusteer which I don't want to do. I've tried reinstalling Trusteer which says it works with Firefox 7 but it didn't solve the problen.