Firefox crashes
I had firefox 6.02. It started crashing on my desktop several days ago after the update. It started crashing on my laptop yesterday, a few days after the update. I have Windows XP on my desktop and Windows 7 on my laptop. Both are HP. I upgraded to the 7.0 beta today but it is still crashing on both computers. The crashes are happening every few minutes. McAfee has not found anything. Please help. I am ready to switch to chrome.
Application Basics
Name
Firefox
Version
7.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:7.0) Gecko/20100101 Firefox/7.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Better Facebook!
5.911
true
[email protected]
Download Statusbar
0.9.8
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
DownloadHelper
4.9.5
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Feedback
1.1.2
true
[email protected]
Greasemonkey
0.9.11
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Java Quick Starter
1.0
true
[email protected]
McAfee SiteAdvisor
3.4.0
true
{4ED1F68A-5463-4931-9384-8FFF5ED91D92}
RealPlayer Browser Record Plugin
14.0.3
true
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Java Console
6.0.22
false
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Java Console
6.0.23
false
{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Java Console
6.0.24
false
{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Java Console
6.0.26
false
{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Yahoo! Toolbar
2.3.11.20110727115843
false
{635abd67-4fe9-1b23-4f01-e679fa7484c1}
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.centurylink.net/
browser.startup.homepage_override.buildID
20110908135051
browser.startup.homepage_override.mstone
rv:7.0
extensions.lastAppVersion
7.0
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
gfx.blacklist.layers.direct3d9
2
keyword.URL
http://search.yahoo.com/search?fr=mcafee&p=
network.cookie.prefsMigrated
true
network.http.proxy.version
1.0
places.database.lastMaintenance
1315870617
places.history.expiration.transient_current_max_pages
20100
places.last_vacuum
1297306180
print.print_printer
HP Photosmart 2570 series
print.printer_HP_Photosmart_2570_series.print_bgcolor
false
print.printer_HP_Photosmart_2570_series.print_bgimages
false
print.printer_HP_Photosmart_2570_series.print_command
print.printer_HP_Photosmart_2570_series.print_downloadfonts
false
print.printer_HP_Photosmart_2570_series.print_edge_bottom
0
print.printer_HP_Photosmart_2570_series.print_edge_left
0
print.printer_HP_Photosmart_2570_series.print_edge_right
0
print.printer_HP_Photosmart_2570_series.print_edge_top
0
print.printer_HP_Photosmart_2570_series.print_evenpages
true
print.printer_HP_Photosmart_2570_series.print_footercenter
print.printer_HP_Photosmart_2570_series.print_footerleft
&PT
print.printer_HP_Photosmart_2570_series.print_footerright
&D
print.printer_HP_Photosmart_2570_series.print_headercenter
print.printer_HP_Photosmart_2570_series.print_headerleft
&T
print.printer_HP_Photosmart_2570_series.print_headerright
&U
print.printer_HP_Photosmart_2570_series.print_in_color
true
print.printer_HP_Photosmart_2570_series.print_margin_bottom
0.5
print.printer_HP_Photosmart_2570_series.print_margin_left
0.5
print.printer_HP_Photosmart_2570_series.print_margin_right
0.5
print.printer_HP_Photosmart_2570_series.print_margin_top
0.5
print.printer_HP_Photosmart_2570_series.print_oddpages
true
print.printer_HP_Photosmart_2570_series.print_orientation
0
print.printer_HP_Photosmart_2570_series.print_page_delay
50
print.printer_HP_Photosmart_2570_series.print_pagedelay
500
print.printer_HP_Photosmart_2570_series.print_paper_data
1
print.printer_HP_Photosmart_2570_series.print_paper_height
11.00
print.printer_HP_Photosmart_2570_series.print_paper_size_type
0
print.printer_HP_Photosmart_2570_series.print_paper_size_unit
0
print.printer_HP_Photosmart_2570_series.print_paper_width
8.50
print.printer_HP_Photosmart_2570_series.print_reversed
false
print.printer_HP_Photosmart_2570_series.print_scaling
1.00
print.printer_HP_Photosmart_2570_series.print_shrink_to_fit
true
print.printer_HP_Photosmart_2570_series.print_to_file
false
print.printer_HP_Photosmart_2570_series.print_unwriteable_margin_bottom
0
print.printer_HP_Photosmart_2570_series.print_unwriteable_margin_left
0
print.printer_HP_Photosmart_2570_series.print_unwriteable_margin_right
0
print.printer_HP_Photosmart_2570_series.print_unwriteable_margin_top
0
privacy.cpd.cache
false
privacy.cpd.cookies
false
privacy.cpd.formdata
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.enable_ssl2
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce 6150 LE
Vendor ID
10de
Device ID
0241
Adapter RAM
Unknown
Adapter Drivers
nv4_disp
Driver Version
8.2.0.5
Driver Date
1-24-2006
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
0/1. Blocked for your graphics driver version.
I had firefox 6.02. It started crashing on my desktop several days ago after the update. It started crashing on my laptop yesterday, a few days after the update. I have Windows XP on my desktop and Windows 7 on my laptop. Both are HP. I upgraded to the 7.0 beta today but it is still crashing on both computers. The crashes are happening every few minutes. McAfee has not found anything. Please help. I am ready to switch to chrome.
Application Basics
Name
Firefox
Version
7.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:7.0) Gecko/20100101 Firefox/7.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Better Facebook!
5.911
true
[email protected]
Download Statusbar
0.9.8
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
DownloadHelper
4.9.5
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Feedback
1.1.2
true
[email protected]
Greasemonkey
0.9.11
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Java Quick Starter
1.0
true
[email protected]
McAfee SiteAdvisor
3.4.0
true
{4ED1F68A-5463-4931-9384-8FFF5ED91D92}
RealPlayer Browser Record Plugin
14.0.3
true
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Java Console
6.0.22
false
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Java Console
6.0.23
false
{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Java Console
6.0.24
false
{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Java Console
6.0.26
false
{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Yahoo! Toolbar
2.3.11.20110727115843
false
{635abd67-4fe9-1b23-4f01-e679fa7484c1}
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.centurylink.net/
browser.startup.homepage_override.buildID
20110908135051
browser.startup.homepage_override.mstone
rv:7.0
extensions.lastAppVersion
7.0
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
gfx.blacklist.layers.direct3d9
2
keyword.URL
http://search.yahoo.com/search?fr=mcafee&p=
network.cookie.prefsMigrated
true
network.http.proxy.version
1.0
places.database.lastMaintenance
1315870617
places.history.expiration.transient_current_max_pages
20100
places.last_vacuum
1297306180
print.print_printer
HP Photosmart 2570 series
print.printer_HP_Photosmart_2570_series.print_bgcolor
false
print.printer_HP_Photosmart_2570_series.print_bgimages
false
print.printer_HP_Photosmart_2570_series.print_command
print.printer_HP_Photosmart_2570_series.print_downloadfonts
false
print.printer_HP_Photosmart_2570_series.print_edge_bottom
0
print.printer_HP_Photosmart_2570_series.print_edge_left
0
print.printer_HP_Photosmart_2570_series.print_edge_right
0
print.printer_HP_Photosmart_2570_series.print_edge_top
0
print.printer_HP_Photosmart_2570_series.print_evenpages
true
print.printer_HP_Photosmart_2570_series.print_footercenter
print.printer_HP_Photosmart_2570_series.print_footerleft
&PT
print.printer_HP_Photosmart_2570_series.print_footerright
&D
print.printer_HP_Photosmart_2570_series.print_headercenter
print.printer_HP_Photosmart_2570_series.print_headerleft
&T
print.printer_HP_Photosmart_2570_series.print_headerright
&U
print.printer_HP_Photosmart_2570_series.print_in_color
true
print.printer_HP_Photosmart_2570_series.print_margin_bottom
0.5
print.printer_HP_Photosmart_2570_series.print_margin_left
0.5
print.printer_HP_Photosmart_2570_series.print_margin_right
0.5
print.printer_HP_Photosmart_2570_series.print_margin_top
0.5
print.printer_HP_Photosmart_2570_series.print_oddpages
true
print.printer_HP_Photosmart_2570_series.print_orientation
0
print.printer_HP_Photosmart_2570_series.print_page_delay
50
print.printer_HP_Photosmart_2570_series.print_pagedelay
500
print.printer_HP_Photosmart_2570_series.print_paper_data
1
print.printer_HP_Photosmart_2570_series.print_paper_height
11.00
print.printer_HP_Photosmart_2570_series.print_paper_size_type
0
print.printer_HP_Photosmart_2570_series.print_paper_size_unit
0
print.printer_HP_Photosmart_2570_series.print_paper_width
8.50
print.printer_HP_Photosmart_2570_series.print_reversed
false
print.printer_HP_Photosmart_2570_series.print_scaling
1.00
print.printer_HP_Photosmart_2570_series.print_shrink_to_fit
true
print.printer_HP_Photosmart_2570_series.print_to_file
false
print.printer_HP_Photosmart_2570_series.print_unwriteable_margin_bottom
0
print.printer_HP_Photosmart_2570_series.print_unwriteable_margin_left
0
print.printer_HP_Photosmart_2570_series.print_unwriteable_margin_right
0
print.printer_HP_Photosmart_2570_series.print_unwriteable_margin_top
0
privacy.cpd.cache
false
privacy.cpd.cookies
false
privacy.cpd.formdata
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.enable_ssl2
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce 6150 LE
Vendor ID
10de
Device ID
0241
Adapter RAM
Unknown
Adapter Drivers
nv4_disp
Driver Version
8.2.0.5
Driver Date
1-24-2006
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
0/1. Blocked for your graphics driver version.
ყველა პასუხი (8)
https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash
Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.
bp-128200f1-4323-4e29-8ef4-addf721109159/15/20116:26 PMbp-9b481be5-4e33-4952-8e54-caf0121109159/15/20116:18 PMbp-74f9928a-d007-467c-b7af-d956421109159/15/20116:08 PMbp-70e391ed-04f3-48cb-9d01-6731e21109159/15/20115:58 PMbp-e34f8cb6-2f7f-4f98-b8ad-a432e21109159/15/20114:47 PMbp-bcb4ebee-b3e3-4daf-ab58-9695321109159/15/20114:34 PMbp-0ea6c0b0-8dc6-4f75-a1cb-2c7c421109149/14/20117:00 PMbp-5b7fbfee-2ca6-4fd8-b574-dc17821109149/14/20116:50 PMbp-3d3a7635-1645-4a67-bbde-a4d9021109149/14/20115:34 PMbp-ae6d4c8a-0f97-449d-8b01-4af2d21109149/14/20115:24 PMbp-7c4916a6-f4f0-468f-b3ad-530ea21109129/12/20116:30 PMbp-3aa4dc12-4776-41e7-91fb-1a69321109119/11/20112:06 AMbp-a1fb685f-55c2-49d5-aa02-9e26b21109099/9/20119:17 PMbp-9bd12895-190c-475a-9fd0-1be6e21109099/9/20115:33 PMbp-6b8e7c66-b059-457b-8147-78e0c21109049/4/20118:53 PM
The above crashes are from my desk top. I will post the crashes for my laptop when I can get on it.
Here are the crash reports for my laptop. I have not used it very much today. It has crashed two times so far today.
bp-1983b827-804f-4646-abd3-43f7521109159/15/20114:17 PM bp-82e2826e-d6db-49c8-8b82-3d3ce21109149/15/201112:10 AM bp-a0fad172-0cab-411b-8ada-1805021109149/14/20118:22 PM bp-94615fad-3a90-419d-970e-29e9f21109149/14/20117:10 PM bp-f2652bf3-3fad-4386-850a-0cf8521109149/14/20116:59 PM bp-5d7438d6-774d-4e51-9e4f-5420f21109149/14/20115:58 PM bp-f9531592-4351-4893-b22f-144d121109149/14/20114:07 PM bp-4332c0ec-776a-4fd5-87e8-6907821109139/14/201112:51 AM bp-0c912767-5ca4-40ac-af0a-932e121109139/14/201112:34 AM bp-39efd225-24b5-4a85-8004-0f51e21109139/13/201110:54 PM bp-22a05136-adfd-43a3-bbc9-53c4721109139/13/201110:09 PM bp-1148f8f0-f1f9-4dac-8dae-e776721109139/13/20118:20 PM bp-2690dfa0-5564-4ddb-80d6-908e021109139/13/20117:46 PM bp-b12558e7-f1d7-4319-a188-98b1021109139/13/20114:07 PM bp-30348b7d-f1a6-444f-b3bc-90cab21109089/8/201111:57 PM
ჩასწორების თარიღი: , ავტორი: cor-el
Can anyone help me with this?
You are using betterfacebook add-on. Some users have reported that this software causes a lot of crashes. Maybe you should try to disable it and see if that helps. sample crashreport
Thanks. I have disabled it on my laptop to see if the crashes will stop. I wasn't having any problems with it until firefox updated to 6.0.2. I guess something with it is not compatible now.