Firefox just won't start, but IE starts ok ~ I have uninstalled Firefox and downloaded Firefox and reinstalled, but still won't load ~ no error messages show
I have run Firefox with no problems for years, but all of a sudden the last 2 days it just won't load. IE and email works okay. I was able to download Firefox by using IE to get on the internet, but I just can't get Firefix to work. Have rebooted a number of times.
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I am running XP/Pro SP3. Last Patch Tuesday I installed the latest Microsoft updates. Yesterday I updated Firefox from 3.6.11 to 3.6.12. Since then I have been unable to start Firefox.
Using the desktop icon, using the start menu icon, double clicking firefox.exe all do nothing - a slight flurry of activity and then nothing.
There are no reports in Event Viewer relating to Firefox.
As reported by another, Internet Explorer works.
I just installed 3.6.11 over top of 3.6.12 and Firefox works again.
Since I would rather have the security updates of 3.6.12, I hope you can get to the bottom of this soon.
Thanks Lloyd
Good news - Version 3.6.13 appears to have resolved the problem on my system.
I am up-to-date again. Good work support team
Lloyd