ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Firefox software update?

  • 2 პასუხი
  • 0 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 13 ნახვა
  • ბოლოს გამოეხმაურა James

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the latest version? Thank you!

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the latest version? Thank you!

ყველა პასუხი (2)

Hi, your Firefox sent this self-identification to the forum:

User Agent:

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0 Trailer/91.3.2422.23

That last part is not normal. If this is old junk in your Firefox settings, the steps in this article will help you clear it: How to reset the default user agent on Firefox.

Unfortunately, when I searched for more information on "Trailer", I didn't find any results about what program is adding it. However, it has been observed with Chrome, too, so I think it is an external program that is intercepting your browsing. This could be "innocent" software like your security software or something less wholesome (but usually malware doesn't leave a big red flag like that).

One program mentioned in past threads that adds weird stuff to your user agent is Avast AntiTrack / AVG AntiTrack.

The poster in this thread https://support.mozilla.org/en-US/questions/1385639 had a similar issue with the User Agent

The OP said "I found the problem: when I renewed AVG recently, it came bundled with something called Kamo. I had to add my bank's website to Kamo's list of "Allowed sites", and then it worked fine."