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ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

ეს თემა დაარქივებულია. დასვით ახალი კითხვა, თუ დახმარება გესაჭიროებათ.

Thunderbird wanted to reboot so I let it. Now its stuck in a constant reboot loop. I've tried doing a Windows safe mode but that didn't work. Any help please.

  • 2 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 28 ნახვა
  • ბოლოს გამოეხმაურა Bontboy

Bontboy
Bontboy
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Thunderbird just won't run since the last update. It just gives a message indicating "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now?" After 4 hours of constantly restarting my computer I have given up.

I am hesitant about uninstalling and then reinstalling because I don't want to lose my existing data.

Thunderbird just won't run since the last update. It just gives a message indicating "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now?" After 4 hours of constantly restarting my computer I have given up. I am hesitant about uninstalling and then reinstalling because I don't want to lose my existing data.

გადაწყვეტა შერჩეულია

You probably won't lose your data, but it may take a few steps to make TB recognize it as before. One simple step that often corrects a faulty update is to close TB, open the profile folder, located at

C:\Users\user\AppData\Roaming\Thunderbird\Profiles\8charstring.default

(AppData is hidden by default)

and delete the global-messages-db.sqlite file. It will be automatically rebuilt on restart of TB. Does TB open normally?

პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (2)

sfhowes
sfhowes
  • Top 10 Contributor
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შერჩეული გადაწყვეტა

You probably won't lose your data, but it may take a few steps to make TB recognize it as before. One simple step that often corrects a faulty update is to close TB, open the profile folder, located at

C:\Users\user\AppData\Roaming\Thunderbird\Profiles\8charstring.default

(AppData is hidden by default)

and delete the global-messages-db.sqlite file. It will be automatically rebuilt on restart of TB. Does TB open normally?

Bontboy
Bontboy კითხვის დამსმელი
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Many thanks for getting back to me, but I had managed to fix it before receiving your reply. I eventually copied my profile just incase anything went wrong and attempted to uninstall Thunderbird using Windows uninstall. This didn't work so I used a program called "IObit Uninstaller" instead. This took quite a while to carry out as I had to uncheck various files that were left behind during the process. I then rebooted my computer and reinstalled Thunderbird which proved successful and went on like a dream. Your email was there waiting.

So once again thank you for your response.

Bontboy.