We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Folders disappeared

  • 1 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 1 ნახვა
  • ბოლოს გამოეხმაურა Mark Foley

I have a user using Thunderbird 60.6.1 on Windows 7 connecting to a local IMAP server. Yesterday, she accidentally deleted a folder, "COMMITTEE", containing several subfolders, from her INBOX. She moved the folder back from deleted to the inbox, but she can now only see the top level COMMITTEE folder. All other subordinate folders do not show.

When I create a new profile for her on a completely different workstation. All the missing folders showed up.

On the original workstation I did a repair on the COMMITTEE folder and on the Inbox. On her account > Subscribe, all the missing folder show in the list and are marked as subscribed.

On the IMAP server, all these missing folder are there, contain messages and have the correct permissions.

Short of deleting and re-created her profile, I'm out of ideas. How can I get these folders to show up again on her workstation?

I have a user using Thunderbird 60.6.1 on Windows 7 connecting to a local IMAP server. Yesterday, she accidentally deleted a folder, "COMMITTEE", containing several subfolders, from her INBOX. She moved the folder back from deleted to the inbox, but she can now only see the top level COMMITTEE folder. All other subordinate folders do not show. When I create a new profile for her on a completely different workstation. All the missing folders showed up. On the original workstation I did a repair on the COMMITTEE folder and on the Inbox. On her account > Subscribe, all the missing folder show in the list and are marked as subscribed. On the IMAP server, all these missing folder are there, contain messages and have the correct permissions. Short of deleting and re-created her profile, I'm out of ideas. How can I get these folders to show up again on her workstation?

გადაწყვეტა შერჩეულია

No responses here. I created a new profile.

პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (1)

შერჩეული გადაწყვეტა

No responses here. I created a new profile.