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ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Tab (&complete) freeze when loading webRTC page

  • 3 პასუხი
  • 5 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 2 ნახვა
  • ბოლოს გამოეხმაურა Shadow110

Hello,

When trying to load the page https://vidyowebrtc.web.cern.ch/ (webRTC), Firefox completely freezes when the tab is loading. Since it's a freeze and not a crash I have no crash reports... I've tried to clear the cache, or to start in safe mode, to no help.

Note that it is different from this question: https://support.mozilla.org/en-US/questions/1167290 since I don't experience a crash per se but a complete freeze.

I don't remember experiencing this before, probably before updating to 56.0...

Regards, B

Hello, When trying to load the page https://vidyowebrtc.web.cern.ch/ (webRTC), Firefox completely freezes when the tab is loading. Since it's a freeze and not a crash I have no crash reports... I've tried to clear the cache, or to start in safe mode, to no help. Note that it is different from this question: https://support.mozilla.org/en-US/questions/1167290 since I don't experience a crash per se but a complete freeze. I don't remember experiencing this before, probably before updating to 56.0... Regards, B

გადაწყვეტა შერჩეულია

Note : Firefox 57.0 is the current release https://www.mozilla.org/firefox/all/ Full Version Installer Note : Legacy Extensions will be disabled and or removed.

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem (yours). This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.

პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (3)

Uninstall and update to version 56.0.2 from here https://www.mozilla.org/firefox/all/ Full Version Installer

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

For some reason the issue went away before I even updated... Weird! Thanks anyway!

შერჩეული გადაწყვეტა

Note : Firefox 57.0 is the current release https://www.mozilla.org/firefox/all/ Full Version Installer Note : Legacy Extensions will be disabled and or removed.

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem (yours). This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.