Thunderbird does not use the word Spam or change email Headers. Your provider or antispam software might. Fix that and see if it goes to your inbox then.

My email provider uses SpamAssassin, and I cannot turn that off. Having the word Spam in the message *subject* should not trigger Thunderbird to move the email to the Bulk folder. X-Spam-Flag is yes, but I turned *off* the setting to trust it.

The main points as I see it are: 1. email is whitelisted, and recognized as such 2. Thunderbird is moving the email to the junk folder when it shouldn't

Thank you for your suggestion.

Right click you account in the folder pane, select settings

In Junk settings for the account, make sure trust junk headers set by spam assassin is turned off.

Thank you for your suggestion but "Trust junk headers set by SpamAssassin" is already turned off.

In that case, I assume your using an IMAP account and in that case there is no getting around moving messages, unless we try moving them back and see if the server just moves them again.

To that end. Click a message from this person On the toolbar > Message filters> Select the New button. Select is from is and set it to the senders email address. In the actions set junk status to not junk Then for good measure, set a second action to move the message to the inbox.

I missed a step sorry. Right click the junk/spam folder Select properties and right at the bottom of the dialog select apply incoming filter, Otherwise filters do not apply to that folder.

When setting this option, be careful not to create filters that have circular logic in them.

That is mail in the folder gets moved to the folder and so is goes on until there is a crash. So if you set mail from a certain person as SPAM, and move it to the spam folder, that filter will execute on the SPAM folder as you have explicitly set up filter to run on that folder as well as the inbox. creating circular references.

Hi Matt,

I'm not able to update the junk folder. There is no option on the properties dialog for this folder to "apply incoming filters".

I updated the filter for the "from", to change junk status to Not Junk; and copy the message to a folder in the Inbox. The filter does not work unless I manually run filters on the junk folder.

I think the option that I cannot find, to apply filters to the junk folder, might be the trick I need. The only options I see are these three:

- Include messages in this folder in Global Search results

- When getting new messages for this account, always check this folder

- Apply encoding to all messages in the folder (individual message character encoding settings and auto-detection will be ignored)

There is also a button to Repair Folder.

But nothing like what we're looking for.

Thanks, Jan

Oh, and it is an IMAP server.

I right clicked on the 'Junk' folder, selected 'Properties' 'When getting new messages for this account, always check this folder'

Perhaps Matt was referring to this option.

Looks like I have been tripped up,now I need to figure out by what.

This is what I mean, and It has been a part of my life so long I forgot it was an option of the FiltaQilla add-on. So I guess I am saying install that

https://addons.mozilla.org/en-US/thunderbird/addon/filtaquilla/

Refreshing myself on FiltaQuilla, I see you can also test in the filter what folder the mail is in. I had forgotten that part.

There are instruction for installing add-ons here https://support.mozilla.org/en-US/kb/installing-addon-thunderbird