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ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Since updating to Firefox 44.0 trusteer software does not work. i have downloaded the trusteer software mutilple times and reloaded / installed the software.

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  • ბოლოს გამოეხმაურა James

My bank uses Trusteer software from IBM to keep fraud down. Since the update to firefox 44.0 the trusteer software is not running in firefox. Website continues to ask me to download the software. I have reloaded the Trusteer software multiple times today and re-started the PC as well. Trusteer is working on my PC because I used Internet Explorer (v 11.0.26) to access my banking information.

My bank uses Trusteer software from IBM to keep fraud down. Since the update to firefox 44.0 the trusteer software is not running in firefox. Website continues to ask me to download the software. I have reloaded the Trusteer software multiple times today and re-started the PC as well. Trusteer is working on my PC because I used Internet Explorer (v 11.0.26) to access my banking information.

გადაწყვეტა შერჩეულია

Download the Release version from here: https://www.mozilla.org/en-US/firefox/fx/#desktop or here: https://www.mozilla.org/en-US/firefox/all/ (full, off-line installer version)

Un-install that Beta version, then install the Release version. Your Profile won't be touched, so your bookmarks, that Trusteer extension, and other 'data' are safe.

პასუხის ნახვა სრულად 👍 2

ყველა პასუხი (5)

hi jlitzelman, if you have a problem with trusteer, please get in contact with their support directly. they are usually quite fast to respond on issues: https://www.trusteer.com/support/submit-ticket

Uhh, the Firefox 44.0 version hasn't been officially released yet. Scheduled for tomorrow, Tuesday Jan 26 .

FOR SOME REASON MY BROWSER WAS MARKED "BETA". Could have happened when I Upgraded to windows 10. But I cannot find a way to revert back to an older working release.

შერჩეული გადაწყვეტა

Download the Release version from here: https://www.mozilla.org/en-US/firefox/fx/#desktop or here: https://www.mozilla.org/en-US/firefox/all/ (full, off-line installer version)

Un-install that Beta version, then install the Release version. Your Profile won't be touched, so your bookmarks, that Trusteer extension, and other 'data' are safe.

jlitzelman said

FOR SOME REASON MY BROWSER WAS MARKED "BETA". Could have happened when I Upgraded to windows 10.

You likely installed what was a Beta build of a version (there can be six to twelve beta builds for a version) at some point instead of the current release and continued on Beta channel since.