Firefox update is causing maddening problems across every platform
Firefox has put out an update - presumably untested - which on MacBook Pro causes black-outs on YouTube, stupid behaviour on Facebook - its, not mine - eBay fails and a whole load of other stuff. WHY? How to fix?
ყველა პასუხი (7)
hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Thank you. I have copied the raw data, which is...
{
"application": { "name": "Firefox", "version": "34.0", "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:34.0) Gecko/20100101 Firefox/34.0", "supportURL": "https://support.mozilla.org/1/firefox/34.0/Darwin/en-US/", "numTotalWindows": 1, "numRemoteWindows": 0 }, "crashes": { "submitted": [], "pending": 0 }, "modifiedPreferences": { "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.smart_size_cached_value": 358400, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.frecency_experiment": 4, "browser.places.smartBookmarksVersion": 7, "browser.sessionstore.upgradeBackup.latestBuildID": "20141125180439", "browser.startup.homepage_override.mstone": "34.0", "browser.startup.homepage_override.buildID": "20141125180439", "browser.tabs.warnOnClose": false, "browser.tabs.loadInBackground": false, "browser.tabs.warnOnOpen": false, "dom.w3c_touch_events.expose": false, "dom.mozApps.used": true, "extensions.lastAppVersion": "34.0", "font.internaluseonly.changed": false, "media.gmp-gmpopenh264.lastUpdate": 1413442906, "media.gmp-gmpopenh264.version": "1.1", "media.gmp-manager.lastCheck": 1417716296, "network.cookie.prefsMigrated": true, "places.history.expiration.transient_current_max_pages": 104858, "places.database.lastMaintenance": 1417779606, "plugin.state.quicktime plugin": 2, "plugin.disable_full_page_plugin_for_types": "application/pdf", "plugin.state.java": 2, "plugin.importedState": true, "print.print_plex_name": "", "print.print_margin_top": "0.5", "print.print_paper_width": " 8.50", "print.print_resolution_name": "", "print.print_orientation": 0, "print.print_to_file": false, "print.print_paper_height": " 11.00", "print.print_scaling": " 1.00", "print.print_unwriteable_margin_right": 13, "print.print_command": "", "print.print_duplex": 0, "print.print_reversed": false, "print.print_unwriteable_margin_left": 13, "print.print_unwriteable_margin_bottom": 20, "print.print_paper_size_unit": 0, "print.print_margin_right": "0.5", "print.print_oddpages": true, "print.print_bgcolor": true, "print.print_bgimages": true, "print.print_downloadfonts": false, "print.print_evenpages": true, "print.print_margin_left": "0.5", "print.print_colorspace": "", "print.print_shrink_to_fit": true, "print.print_unwriteable_margin_top": 12, "print.print_paper_name": "", "print.print_margin_bottom": "0.5", "print.print_in_color": true, "print.print_paper_size_type": 1, "print.print_page_delay": 50, "print.print_paper_data": 0, "print.print_resolution": 0, "privacy.sanitize.timeSpan": 0, "privacy.sanitize.migrateFx3Prefs": true, "privacy.cpd.offlineApps": true, "security.warn_viewing_mixed": false, "security.disable_button.openDeviceManager": false, "storage.vacuum.last.places.sqlite": 1416046289, "storage.vacuum.last.index": 1 }, "lockedPreferences": {}, "graphics": { "numTotalWindows": 1, "numAcceleratedWindows": 1, "windowLayerManagerType": "OpenGL", "windowLayerManagerRemote": true, "adapterDescription": "", "adapterVendorID": "0x8086", "adapterDeviceID": "0x 166", "adapterRAM": "", "adapterDrivers": "", "driverVersion": "", "driverDate": "", "webglRenderer": "Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine", "info": { "AzureCanvasBackend": "quartz", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "none", "AzureContentBackend": "quartz" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.7", "version": "4.10.7" }, "NSS": { "minVersion": "3.17.2 Basic ECC", "version": "3.17.2 Basic ECC" }, "NSSUTIL": { "minVersion": "3.17.2", "version": "3.17.2" }, "NSSSSL": { "minVersion": "3.17.2 Basic ECC", "version": "3.17.2 Basic ECC" }, "NSSSMIME": { "minVersion": "3.17.2 Basic ECC", "version": "3.17.2 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [ { "name": "Adblock Edge", "version": "2.1.6", "isActive": true, "id": "{fe272bd1-5f76-4ea4-8501-a05d35d823fc}" }, { "name": "Adblock Plus", "version": "2.6.6", "isActive": true, "id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}" }, { "name": "Flashblock", "version": "1.5.17", "isActive": true, "id": "{3d7eb24f-2740-49df-8937-200b1cc08f8a}" } ], "experiments": []
}
I do use Adblocker plus, as go a bit mental after onslaught of pop-up and other junk.
i think the flashblock addon is known to cause issues on the new version, please try disabling it. as an alternative you could use an addon like https://addons.mozilla.org/firefox/addon/click-to-play-per-element/
Thanks Philip, Is the Flashblock add on part of Adblocker, or bit of Firefox?
I can try opening Adblocker on Facebook and Youtube, otherwise will have to revert to that clunking horror, Safari.
There is an 'unblocker' available from Firefox/Mozilla, which allows you to watch 'blocked videos on Youtube and Facebook', but it is currently blocked - by Firefox!
I think I'll have to switch to Safari, as I'm not up to reconfiguring the entire flipping thing. Thanks for your help though, and if you have a direct line to Firefox, a message along the lines of 'If it ain't broken...'.