In downloading a photo from someone who used a 'free' sharing service, my Macbook Pro has acquired a virus-like extension called Genieo that I can't get rid of.
Please help me get rid of Genieo once and for all! When downloading a photo for work that someone shared with a 'free' sharing service, my MacBook Pro has acquired a persistent virus-like thing that opens as my Firefox homepage - no matter what. I have faithfully followed all instructions on removing and unsintalling this parasite both from my computer and from Firefox . I have uninstalled and reinstalled Firefox Mozilla as well. All to no avail. Please help.
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In order to uninstall a possibly unwanted extension, please do the following:
- From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
- Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
- You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
- To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
- Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.
You can find further information about uninstalling extensions in the following articles:
Remove a toolbar that has taken over your Firefox search or home page