Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

1. Go to Firefox > Help > Troubleshooting Information.
2. Click the "Reset Firefox" button.
3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Hello kris1974, see if firefox button is disable by mistake, you get the orange Firefox menu button when the menu bar is hidden, go from View > Toolbars > UNcheck menu bar.

Display the Firefox button menu instead of the menu toolbar

What happened to the File, Edit, and View menus?

thank you

You get the orange Firefox menu button when the menu bar is hidden.

• Firefox menu button > Options
• View > Toolbars (press F10 to display the menu bar)
• Right-click empty toolbar area

See also:

• https://support.mozilla.org/kb/how-do-i-get-firefox-button
• https://support.mozilla.org/kb/Menu+bar+is+missing

You can check for problems caused by a corrupted localstore.rdf file.

• http://kb.mozillazine.org/Corrupt_localstore.rdf