Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox and Internet Explorer crashes on startup

  • 2 件の返信
  • 5 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: HssCobra

HssCobra
HssCobra
more options

Firefox and Internet Explorer both crash at startup. I have tried resetting Firefox but it still crashes. I click on the details box and nothing happens. They will both work fine when I boot up Windows in safe mode.

bp-564f7898-b699-45de-83c6-5c8912130324

Firefox and Internet Explorer both crash at startup. I have tried resetting Firefox but it still crashes. I click on the details box and nothing happens. They will both work fine when I boot up Windows in safe mode. bp-564f7898-b699-45de-83c6-5c8912130324

選ばれた解決策

Try to disable hardware acceleration in Firefox.

Try to update the graphic display driver.

この回答をすべて読む 👍 1

すべての返信 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

選ばれた解決策

Try to disable hardware acceleration in Firefox.

Try to update the graphic display driver.

HssCobra
HssCobra 質問者
more options

Disabling hardware acceleration worked for Firefox, now I just have a problem with Internet Explorer.