Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

After instaling an update for Firefox, Firefox and other browsers no loger work at all

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: ideato

sonofjoe
sonofjoe
more options

I was being pestered to update Firefox over the past two weeks, yesterday I updated. After the update Firefox opens but immediately crashes and closes. Internet Explorer opens but does not connect, neither does Opera or Safari or Google chrome . The PC is connected as I have full use of the sidebar and Skype.I have done a full anti-virus scan using PC Tools with nothing found and used an application to clear cookies, downloads, typed address, recycle bin, etc and fix problems with the registry. Any help please?

I was being pestered to update Firefox over the past two weeks, yesterday I updated. After the update Firefox opens but immediately crashes and closes. Internet Explorer opens but does not connect, neither does Opera or Safari or Google chrome . The PC is connected as I have full use of the sidebar and Skype.I have done a full anti-virus scan using PC Tools with nothing found and used an application to clear cookies, downloads, typed address, recycle bin, etc and fix problems with the registry. Any help please?

すべての返信 (1)

ideato
ideato
more options

Hello sonofjoe, check your Internet security software (firewalls, antivirus programs, anti-spyware programs, and more) if preventing Firefox from connecting to the Internet.

see: Fix problems connecting to websites after updating Firefox


thank you