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Firefox crashes

  • 4 件の返信
  • 2 人がこの問題に困っています
  • 最後の返信者: McDuff73

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seems all the reports from the 17 crashes I've had today are empty or corrupt crashes also happening in safe mode please help

seems all the reports from the 17 crashes I've had today are empty or corrupt crashes also happening in safe mode please help

すべての返信 (4)

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Can you We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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as I said in the original post all the reports from every crash today is showing as empty or corrupt however as requested here are the last 5 reports.

bp-a76f89f0-be0e-4c19-8ef1-8b7ac212082727/08/201221:06bp-bf71da50-4897-48ad-b5c9-e9519212082727/08/201220:44bp-dc07bb02-8bf2-455d-b288-a1e99212082727/08/201220:37bp-0a38ae81-96bd-4d26-abe5-d1d04212082727/08/201218:12bp-5e556b7e-7a52-4b21-a027-19885212082727/08/201218:04

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Try the suggestions in this reply:

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Flash player just auto updated this morning I'll see if that has any influence first then I'll try the stuff suggested by you cor-el