We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 5 件の返信
  • 1 人がこの問題に困っています
  • 10 回表示
  • 最後の返信者: bjbj

more options

Firefox crashes; does not load in safe mode; tried to submit crash report but keep getting 'Location not available', therefore, unable to submit. Clicking on browser's icon only brings the logo report. Reloaded browser from one one of your websites and still have the same crash problem as described above.

Firefox crashes; does not load in safe mode; tried to submit crash report but keep getting 'Location not available', therefore, unable to submit. Clicking on browser's icon only brings the logo report. Reloaded browser from one one of your websites and still have the same crash problem as described above.

すべての返信 (5)

more options

Do you have a crash ID available? If so, post it here.

more options

Your question, do I have a crash ID? Negatory, I looked into my records and found it empty or could not find one, or I'm looking in the wrong place.I don't have one as far as I know.

more options

Update Roboform. That has been fixing this for many people, including me!  :)

more options

What is Roboform? I have no idea.

more options

bp-2de07d12-0cde-45b2-a555-2d2d72111011