Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Cannot open Firefox due to this message: Error: Platform version "6.0.2" is not compatible with minVersion >=6.0.1 maxVersion<=6.0.1

  • 1 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

apudan
apudan
more options

I cannot open Mozilla Firefox. Instead, a XULRunner dialog box appears with the message: Error: Platform version "6.0.2" is not compatible with minVersion >=6.0.1 maxVersion<=6.0.1 edit

Can you please tell me how to solve this problem? I have been running Mozilla Firefox on my Dell laptop with Windows 7 os.

Thanks

I cannot open Mozilla Firefox. Instead, a XULRunner dialog box appears with the message: Error: Platform version "6.0.2" is not compatible with minVersion >=6.0.1 maxVersion<=6.0.1 edit Can you please tell me how to solve this problem? I have been running Mozilla Firefox on my Dell laptop with Windows 7 os. Thanks

すべての返信 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use ZoneAlarm Extreme Security then try to disable Virtualization.

Do a clean reinstall and delete the Firefox program folder.