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Firefox 4.0 won't allow customers to complete checkout

  • 2 件の返信
  • 6 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: magicbob

magicbob
magicbob
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FIREFOX 4.0 causing checkout to fail - can anyone help? In the past 2 days, we have had many customers call who cannot move past the checkout page after they enter their credit card.

They enter their card number, but when clicking the continue button nothing happens. The button is dead. In Firefox 3.0x it works fine.

We did ask the customer yesterday what browser he was using - it was the latest Firefox 4.0 version.

So we upgraded to Firefox 4.0 today, and yes - the continue button is DEAD in this version browser.

This page continues to work in Firefox 3.0 and IE.

We use Miva 4.12 with simple credit card validation.

Thanks

Bob

FIREFOX 4.0 causing checkout to fail - can anyone help? In the past 2 days, we have had many customers call who cannot move past the checkout page after they enter their credit card. They enter their card number, but when clicking the continue button nothing happens. The button is dead. In Firefox 3.0x it works fine. We did ask the customer yesterday what browser he was using - it was the latest Firefox 4.0 version. So we upgraded to Firefox 4.0 today, and yes - the continue button is DEAD in this version browser. This page continues to work in Firefox 3.0 and IE. We use Miva 4.12 with simple credit card validation. Thanks Bob

すべての返信 (2)

the-edmeister
the-edmeister
  • Moderator
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Try posting at the Web Development / Standards Evangelism forum at MozillaZine. The helpers over there are more knowledgeable about web page development issues with Firefox.
http://forums.mozillazine.org/viewforum.php?f=25
You'll need to register and login to be able to post in that forum.

magicbob
magicbob 質問者
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Thank you very much. I have posted there.

Regards, Bob