When I close Firefox and then try to open it, it says it is already running and I have to close it which I can't do. The only way to open it is to first restart my computer which is a pain. If I can't fix this I will use an other brouser!
I am not sure what more I can tell you. I close firefox. So when I click on the icon it should allow me to open it again but I get a message that says it is already running. Either close it out which I can't do since I already did that or restart the computer.
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Try holding control, alt and delete down in succession and then a dialogue box will appear with windows task manager. Once open click on the Processes Tab and look for firefox.exe. Highlight this and then click end process. It should come up with a warning but just click Yes. This should then close firefox and allow you to reopen it from your desktop without shutting down your computer. Hope this helps.
See also "Hang at exit":
I even tried looking in the task manager and nothing is showing at all The box is empty