We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I downloaded Firefox for the first time and the "run or save" window does not come up to continue the process

  • 3 件の返信
  • 3 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: TonyE

more options

I supposedly downloaded Firefox for the first time (when I hit download again it states the process is 100% complete) but the window to run or save does not come up so I cannot continue with my part of the download process

I supposedly downloaded Firefox for the first time (when I hit download again it states the process is 100% complete) but the window to run or save does not come up so I cannot continue with my part of the download process

すべての返信 (3)

more options

Search your computer for the setup file which for the latest release version is called "Firefox Setup 3.6.13.exe", then run that file to install Firefox.

more options

When I searched for the file, Windows couldn't find it. So I went to Run, browse, and found the file that way. I was able to finish the download with complete success. Thanks so much for your help.

more options

You're welcome