Hello Noreen.

Hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/Error+loading+web+sites http://support.mozilla.com/en-US/kb/Firefox+never+finishes+loading+certain+websites

Thank you for your response Morbus. I have already tried the solutions above but none of it has helped. I have a mac and the virus software on the second link are not going to work as they are all meant for pc's.

You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.

Hi in fact this problem was resolved thanks for the previous post on Error+loading+web+sites.

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