Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

Browser instability

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 最後の返信者: cor-el

more options

My browser has become unreliable and flaky. Bookmarks are changed each time I open it. New bookmarks are added and duplicate bookmarks appear. I also have two Firefox icons on my taskbar. What's going on here? Can you help? Thanks, Tom C

My browser has become unreliable and flaky. Bookmarks are changed each time I open it. New bookmarks are added and duplicate bookmarks appear. I also have two Firefox icons on my taskbar. What's going on here? Can you help? Thanks, Tom C

すべての返信 (1)

more options

If you use Sync, best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button in "Help -> More Troubleshooting Information" (about:support)

If errors are reported with "Verify Integrity", close and restart Firefox or reboot the computer and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button in "Help -> More Troubleshooting Information" (about:support) to go to the current Firefox profile folder or use the about:profiles page (Root directory).

役に立ちましたか?

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。