Ok, my best guess is that info on those messages is still in the global index, yet the folder is gone. That gives the impression that the messages are still there.

Ok, my best guess is that info on those messages is still in the global index, yet the folder is gone. That gives the impression that the messages are still there.

Any idea how to find them? I thought about recreating the subfolder, but I don't know if that could maked things worse

My guess would be that it's gone, but I would look anyway. Try this: - click help>troubleshootinginformation - scroll down to 'profile folder' in left side and click 'open folder' - you are now in the profile. - since the lost folder was in a POP account, click the Mail folder - that should show name of the gmail account. click that to show list of message folders - if the missing folder exists, you should see it here. if you see the foldername with .msf suffix, that's just the index and not the messages. If the foldername is there, it might be corrupted. If it's not there, then it's gone

My guess would be that it's gone, but I would look anyway. Try this: - click help>troubleshootinginformation - scroll down to 'profile folder' in left side and click 'open folder' - you are now in the profile. - since the lost folder was in a POP account, click the Mail folder - that should show name of the gmail account. click that to show list of message folders - if the missing folder exists, you should see it here. if you see the foldername with .msf suffix, that's just the index and not the messages. If the foldername is there, it might be corrupted. If it's not there, then it's gone

I think I am getting closer.

The subfolder is there in under the gmail accout (file folder named Financial.sbd). Also listed under the g,ail account is Financial.msf, but no financial file without an extension. If is click on the "Financial Folder, there are Purchases.msf and Purchases (no extension, 154,155 kb). Purchases is a subfolder of Financial folder.

Based on what you have said, it sounds like the messages that were in "Financial" are gone, probably not retrievable? Do you know if there is a way to get the "Purchases" message back? Recreate the folders Financial and it's subfolder "purchases"?

Thanks

For the Purchases folder, - exit thunderbird - copy the Purchase folder to Mail\Local Folders - restart thunderbird and it should appear and automatically create the msf index. Let me know if that does not work. yes, financial is gone if all you have is the index.

Suggestion: if this is a business, I recommend daily backups - exit thunderbird -IMPORTANT - copy the profile to external media (c:\users\<yourid>\appdata\roaming\thunderbird

Then if you have another crash - install thunderbird and exit - copy the thunderbird folder on external media to c:\users\<yourid>\appdata\roaming to overwrite the default thunderbird folder

For the Purchases folder, - exit thunderbird - copy the Purchase folder to Mail\Local Folders - restart thunderbird and it should appear and automatically create the msf index. Let me know if that does not work. yes, financial is gone if all you have is the index. Suggestion: if this is a business, I recommend daily backups - exit thunderbird -IMPORTANT - copy the profile to external media (c:\users\<yourid>\appdata\roaming\thunderbird Then if you have another crash - install thunderbird and exit - copy the thunderbird folder on external media to c:\users\<yourid>\appdata\roaming to overwrite the default thunderbird folder

It's personal, not business, and not real important. The purchases is more important.

I copied the Purchases file and msf file before trying an experiment. I opened Tbird and created the folder "Financial" under the inbox and it populated with the missing emails and the purchases sub-folder.

Thanks for your help.