Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Password change on outlook and unable to update in Thunderbird

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: TAB

TAB
TAB
more options

I had to change the password on my outlook account. Then changed the password in Thunderbird using this link reference: [https://support.mozilla.org/en-US/pro.../privacy-and-security-settings]

The exception to what i did was : Preference, Privacy/Security; Passwords; Saved Passwords; right clicked as instructed entering updated password which is saved. However, I continue to have difficulty with Thunderbird telling me to "Enter your password ....." Then I enter it and click the box for "Use password manager"

So I enter the password that I used in "Saved Passwords," however I get a pop up saying: "Login to server smtp.office365.com with user name [email protected] failed"

I am not very good with all this and struggling. I greatly appreciate your assistance!

I had to change the password on my outlook account. Then changed the password in Thunderbird using this link reference: [[https://support.mozilla.org/en-US/products/thunderbird/privacy-and-security-settings]] The exception to what i did was : Preference, Privacy/Security; Passwords; Saved Passwords; right clicked as instructed entering updated password which is saved. However, I continue to have difficulty with Thunderbird telling me to "Enter your password ....." Then I enter it and click the box for "Use password manager" So I enter the password that I used in "Saved Passwords," however I get a pop up saying: "Login to server smtp.office365.com with user name [email protected] failed" I am not very good with all this and struggling. I greatly appreciate your assistance!

選ばれた解決策

Thank you! It looks like I am now working!

この回答をすべて読む 👍 0

すべての返信 (2)

david
david
  • Top 10 Contributor
more options

I may not have a solution, but let's first confirm where you are. I infer that your email is NOT at @live.com. True? Please review all settings for the account: email account and password. Check at tools>account setting and also the SMTP setting (email id appears in both and password appears in SMTP setting), and also in Tools>preferences>general in saved passwords. Something to "possibly" change would be smtp server. I have an outlook account and my smtp server is outlook.office365.com

TAB
TAB 質問者
more options

選ばれた解決策

Thank you! It looks like I am now working!